# National Energy Regulator of South Africa (NERSA)

> NERSA is South Africa's statutory energy regulator, established under the National Energy Regulator Act, 2004. It regulates the electricity, piped-gas, and petroleum pipelines industries — issuing licences, approving tariffs, monitoring compliance, resolving disputes, and setting industry standards under the Electricity Regulation Act (2006), Gas Act (2001), and Petroleum Pipelines Act (2003) — to support orderly, fair, and sustainable development of South Africa's energy sector.

## About

- [Our Profile](https://www.nersa.org.za/about-us/our-profile): NERSA's mandate, vision ("a recognised world-class leader in energy regulation"), mission, and statutory basis under the National Energy Regulator Act, 2004.
- [Regulator Members](https://www.nersa.org.za/about-us/regulator-members): The Energy Regulator (Board) — Chairperson, Deputy Chairperson, CEO, and full-time/part-time regulator members responsible for NERSA's decisions.
- [Organisational Structure](https://www.nersa.org.za/about-us/organisational-structure): NERSA's internal departments and governance structure.
- [Strategic & Annual Performance Plan](https://www.nersa.org.za/about-us/our-profile): Strategic planning and performance-reporting documents.

## Electricity Regulation

- [Electricity Overview](https://www.nersa.org.za/electricity/overview): Economic regulation of the electricity industry — NERSA's core electricity mandate.
- [Electricity Legislation](https://www.nersa.org.za/electricity/legislation): Legal framework governing electricity regulation in South Africa, including the Electricity Regulation Act, 2006.
- [Electricity Licences](https://www.nersa.org.za/electricity/licences): Licensing requirements for generation, transmission, distribution, and trading operations.
- [Electricity Pricing](https://www.nersa.org.za/electricity/pricing): Tariff approval and economic regulation of electricity supply costs, including Multi-Year Price Determination decisions (e.g. Eskom tariffs).
- [Grid Code](https://www.nersa.org.za/electricity/grid-code): Standards and rules for managing the electricity grid network.
- [Compliance Monitoring & Enforcement](https://www.nersa.org.za/electricity/compliance-monitoring-enforcement): Oversight of electricity licensee adherence to regulatory conditions.
- [Customer Complaints](https://www.nersa.org.za/electricity/customer-complaints): Process for resolving disputes between electricity industry players and customers.

## Piped-Gas and Petroleum Pipelines Regulation

- [Piped-Gas Overview](https://www.nersa.org.za/piped-gas): Regulation of the piped-gas industry under the Gas Act, 2001, including licensing and gas pricing.
- [Petroleum Pipelines Overview](https://www.nersa.org.za/petroleum-pipelines): Regulation of petroleum pipelines, storage, and loading facilities under the Petroleum Pipelines Act, 2003.

## Regulatory Decisions

- [Regulator Decisions Archive](https://www.nersa.org.za/regulator-decisions): Searchable archive of formal regulatory determinations across Electricity, Petroleum Pipelines, Piped-Gas, and cross-cutting matters — including licensing, pricing/tariff, investigation, and registration decisions.
- [Legislation](https://www.nersa.org.za/legislation): Consolidated Acts and legal instruments underpinning NERSA's regulatory authority.

## News, Notices and Publications

- [Media](https://www.nersa.org.za/news-publications/media): Press releases and media statements from NERSA.
- [Publications](https://www.nersa.org.za/news-publications/publications): Reports, guidelines, and regulatory publications.
- [Live Stream/Videos](https://www.nersa.org.za/news-publications/live-streamvideos): Recordings and live streams of public hearings and regulator proceedings.
- [Public Hearings](https://www.nersa.org.za/notices/public-hearings): Notices of scheduled public hearings on tariff and licensing matters.
- [Meetings](https://www.nersa.org.za/notices/meetings): Notices of Energy Regulator and stakeholder meetings.

## Contact and Other

- Contact: +27 12 401 4600, info@nersa.org.za
- [Careers](https://www.nersa.org.za/careers): Vacancies and employment opportunities at NERSA.
- [Procurement](https://www.nersa.org.za/procurement): Tenders and supply-chain opportunities.
- Online Portal: https://nersa-portal.powerappsportals.com — licensee/stakeholder self-service portal.